Customer Reviews

Phil and Connor came May 2 at our request to remove an oil tank from the basement of a home we inherited in Troy. We believed the tank to be empty. In fact, the tank held 225 gallons of home heating oil.

Those two men were phenomenal! They arrived on time, went right to work and were courteous, pleasant and efficient throughout the process. In fact, the area of the basement where they worked was left cleaner than when they arrived. We were kept apprised of what was being done even as they carefully moved a 26" wide tank up a 27" wide staircase.

My years of dealing with Polsinello are what encouraged me to contact you and I am not disappointed. Thank you.

Jean K. - Watervliet

Hello, I'm writing to thank you for taking care of the mini-split a/c issues I reported recently. Bryce was very thorough, professional and pleasant. His patience and attention to detail and his desire to figure out what was causing the leak from the unit in our dining room was greatly appreciated. Thank you again for the quick response!

Lisa D. - Colonie

Thanks all Polsinello Personnel for good service for the 2012-2013 season. Wishing all a great summer.

Ed A. P. - Lake George

Hello, I hope you all are doing well at Polsinello’s. I would like to wish you all a very wonderful New Year 2014. I hope you all are happy. Thanks for all you do each day.

Sincerely, Cindy

Dear George, As promised, I have enclosed the remaining balance on my account. Thank you once again for allowing me to make this second payment after the fuel delivery. It is very nice to know that there are still some kind and trustful people such as you in what I feel is a “crazy world” in today’s society. Thanks so much and have a lessed holiday season.

Laurie F. - Ballston Spa

Betty and Polsinello Fuel Family, We just wanted to thank you for your amazing customer service with our new home. We look forward to our future relationship.

Katie M.

Polsinello Fuels Gentlemen, I want to thank you so much for filling my furnace. I appreciated you coming so often. So far everything is fine. I appreciate you keeping me in oil. That is something I really need in cold weather. I am enclosing payment. Thanks again for everything.

Elinor K. - Claverack

Just want to thank you for doing my energy audit. It was very informational and I enjoyed learning about the repairs I can do. I still feel horrible about you having to go into the crawl space but you did find a crucial problem. Thank God!!! It was an absolute pleasure to have you. Your boss should know what a great job you did!! Thanks again and look forward to the report.

Sheri P. - Rotterdam

Dear Gerald, Once again, I want to say thank you to you, Stephen, and Cody. I sincerely appreciate you taking the time to explain to me about the water feed as well as the boiler. I also appreciate your having the installation completed so quickly. I can see why you’ve been with Polsinello Fuels for so many years. As for Stephen and Cody – they did an excellent job. They were very neat, very organized, and very polite. They are an impressive team! In closing, I find many times people will tell you when you do something wrong but forget to tell you when you do it right. I think you, Stephen, and Cody are a credit to Polsinello Fuels.

Sincerely, Dottie R. - Rensselaer

Hi, This week end I had more than my share of cold weather issues. Thanks to the people at Polsinellos. From the people I had to talk to on the phone, Gerald and Dustin who came to the house to check things out and got the ball rolling, to the two guys who did the repair work who were very polite and most of all who were picky about the work they did and took pride in what they did do. You all had great team work going on at a busy time!

Thank you. Nancy R. - Troy

Recently had the pleasure of working with Wayne Roberts. He provided us with the most acceptable proposal to install our central AC. He was open to our suggestions to accommodate and exceed our expectations. He was not intimidated to face the challenge and find the solution. Also, true to his word; "no one will beat our price". Looking forward to the installation.

Melody T. - Averill Park

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