For customer emergencies please call
518-465-3535 or 518-463-0084

News And Tips

Enter to Win: Navien KD Water Heater!

Matt Polsinello - Tuesday, February 07, 2017

Are you in need of a new water heater? Enter to win a Navien Water Heater, and reap the benefits that Navien has to offer with their products!

Navien Water Heaters:

  • Are Energy Star Certified: Products that have an Energy Star label are trusted for their energy efficiency, saving consumers money, and protecting the environment while doing so.

  • Have Condensing Technology: This technology allows water heaters to reuse the condensation created from the heat exchanger, making it the most efficient and economical water heater available.

  • Have Eco Burner Technology: Navien’s ECO Premixed burners burn with the shortest flame, dramatically reducing CO and NOx by using only the minimum amount of gas and air. This reduces acid rain and air pollution.

Ready to enter? This content is available to all current and new Polsinello customers. To read more, and enter, visit our contest page.

Polsinello’s Featured Brand: Rinnai

Matt Polsinello - Thursday, January 26, 2017

As a Rinnai Factory Authorized Dealer, Polsinello Fuels, Inc. has an extensive network of inventory and support for our Rinnai Tankless Heaters that you’re unlikely to find elsewhere.

Throughout nearly a century, Rinnai has become one of the world’s largest gas appliance manufacturers, specializing in tankless water heaters. Tankless heaters – also referred to as “on-demand heaters” – only heat water when the faucet is turned on, therefore reducing energy usage, as there is no need to keep 40 to 50 gallons of water hot in a storage tank for use.

We at Polsinello are proud to offer the efficiency, convenience, and comfort that Rinnai Tankless Water Heaters have to offer for both residential and commercial uses. For more information on Rinnai products and if they’re right for you, contact Polsinello today.

3 Tips to Save on Water Heating Costs

Matt Polsinello - Thursday, January 12, 2017

The most energy-efficient way to heat water is with a tankless water heater, but that doesn’t mean you can’t get creative and save money if you’re still holding onto a standard water heater. A standard water storage tank keeps water constantly hot and ready, but the water naturally cools down in a process called “standby heat loss,” requiring the burner to kick on to warm it up again.

To reduce your water heating costs this year, try implementing these tips:

  1. Turn Down the Tank’s Thermostat: Most water heaters come with their temperate preset at 140 degrees, which can lead to unintentional scalding. There’s no harm in lowering the tank to 120 degrees, which can save you 6 – 10% on your energy bill.

  2. Insulate the Tank: Older tanks tend to need a bit more extra care, especially if it’s located in an unheated space, such as a room in your basement or closet. An easy way to reduce costs is to wrap the heater with an insulating blanket, which can cut heat loss by 25 – 45%. If you have a newer model that is already insulated, be sure to check with the manufacturer before adding an additional layer of insulation. When insulating your electric water heater, be sure not to block the thermostat; if it’s a gas unit, be careful not to block the air inlet or exhaust.

  3. Insulate Hot-Water Pipes, Too: Insulating your exposed pipes is an easy fix that allows your water to arrive in your faucet at 2-4 degrees warmer. Since you won’t have to wait as long for it to heat up, energy, water, and money is saved because the tank doesn’t have to work as hard. One caveat to this tip is to be sure that your pipes are relatively easy to get to. If they’re in hard-to-reach spaces, it might not be worth the effort.

For more ways to save on home energy costs, consider a Home Energy Audit from Polsinello Fuels, Inc.

Polsinello’s Featured Brand: Rheem

Matt Polsinello - Tuesday, December 27, 2016

One of our favorite brands to work with is Rheem. The company reflects our family value style of business, having been started by brothers Richard and Donald Rheem back in 1925. Today, Rheem is the only manufacturer worldwide that produces heating, cooling, water heating, pool/spa heating, and commercial refrigeration products. Furthermore, Rheem is the largest manufacturer of water heating products in North America.

Rheem products can be used in both residential and commercial properties. The products Polsinelllo installs from Rheem are as follows:

  • Gas Water Heaters
  • Electric Water Heaters
  • Tankless Water Heaters
  • Point-of-Use Water Heaters
  • Solar Water Heaters
  • Commercial Water Heaters
  • Air Conditioners
  • Gas Furnaces
  • Oil Furnaces

For more information about the installation of these products from Polsinello Fuels, Inc., contact us today.

Polsinello is proud to serve HEAP (Home Energy Assistance Program) Customers

Matt Polsinello - Tuesday, December 20, 2016

Polsinello Fuels, Inc. prides itself on our dedication to the local communities. We are proud to serve customers who are a part of the Home Energy Assistance Program (HEAP).

What is HEAP?

HEAP is a program that serves eligible, low-income homeowners who quality for assistance. Different sectors of this program include:

HEAP Regular Benefits: Assists low-income New Yorkers with the cost of heating their homes.

HEAP Emergency Benefits – Assists low-income New Yorkers who are facing a heat or heat-related emergency.

Heating Equipment Repair or Replacement: This component is available to help eligible low-income homeowners repair or replace their furnaces, boilers, and other direct heating components that are necessary to keep your home’s primary heating source functional.

HEAP Cooling Assistance: Provides for the purchase and installation of air conditioners, not to exceed $800.

You can learn more about and apply for HEAP here. Please note that separate applications are required for some benefits.

Which Heating System is Right for You?

Matt Polsinello - Tuesday, December 13, 2016

With all of the different options for heating systems these days, it’s no wonder that customers sometimes get overwhelmed. Heating systems are something that you’ve relied on daily for years, so it’s important to make the right decision when choosing which system to install. Here’s a quick overview of the different types of heating systems and what they provide:

Gas Furnaces: Often referred to as the “clean choice”, these systems are versatile and improve energy efficiency.

Oil Furnaces: These furnaces work with fine droplets of oil burning efficiently, while the air flows through a filter, minimizing impurities.

Electric Furnaces: These are a two-in-one! Electric units provide reliable heating and cooling air in one efficient unit.

Ductless Heat Pumps: These systems are often recommended as a high-efficiency replacement for baseboard heat. With better zone control, they are also ideal for homes that don’t have existing ducts.

Have more questions about finding the right system for you? Contact the professionals at Polsinello Fuels, Inc. today!

How to Identify Air Leaks in Your Home

Matt Polsinello - Tuesday, December 06, 2016

We’ve all heard the saying before – “shut the door, you’re letting all of the hot/cool air out!” However, this isn’t the only way that your home is losing air, and costing you money in the process. Identifying where air leaks may be occurring in your home – and sealing them – can greatly improve your home’s overall energy efficiency.

Air leaks typically occur through gaps and cracks. To easily find leaks in your home, hold up a smoke pencil or burning stick of incense, keeping an eye on the smoke column. If the smoke wavers, there’s a leak in need of some sealing! Common areas that leaks occur include:

  • Door and window frames
  • Crown moldings and baseboards
  • Electrical outlet plates and light switches
  • Appliance ventilation and exhaust fans
  • Fireplaces
  • Areas of pipes and wiring

The most effective way of sealing a leak is oftentimes caulk. For the indoors, an all-purpose latex caulk will do, but for the outdoors, a more durable silicone product is recommended. If you’re sealing around a chimney or lighting, it’s wise to install metal flashing before applying a heat-resistant caulk. If there are moveable components in the area of your leak, weatherstripping is often used. Expandable spray foam is the likely option for larger spaces around areas such as rim joists.

If you want to take your energy efficiency one step further, consider a Home Energy Audit from Polisnello Fuels, Inc.

Secure Your Heating System Before Winter Begins!

Matt Polsinello - Tuesday, October 25, 2016

There’s nothing worse than finding out that your heating system just isn’t what it used to be when winter rolls around! Polsinello’s highly-skilled team is here to help customers ensure that their heating needs will be fully met, for many winters to come.

Our free in-home heating system consultation is the first step in the process of a new heating installation. The professionals that Polsinello will send out to perform these consultations are trained in system design and performance. You can rest assured that the Polsinello team will take the time to fully assess the best system for your home that will be cost-efficient, comfortable, and long-lasting.

Once we’ve helped you select a heating system, the installation team will arrive fully-equipped and ready to perform a neat, professional, and efficient installation. These individuals are capable of installing just about every type of home heating system, including steam, forced hot water, hot air, heat pumps, and more! After 60 years in business, Polsinello stands behind our work, and we are happy to offer a one-year parts and labor workmanship warranty with each home heating installation.

Don’t Need a New System?

We’re still hear to help! Polsinello understands how uncomfortable it can be when your heating system suddenly stops working. Our customer service team is available to our customers, and we will do our best to get your heating system up and running again within the same day you call!

No matter what problem your home heating system is faced with, Polsinello is here to help!

Our Motto: “No Hidden Fees”

Matt Polsinello - Tuesday, October 11, 2016

At Polsinello Fuels, our “No Hidden Fees” policy has allowed us to become a trusted heating supplier in the Upstate New York Region. We believe that it is of the utmost importance to be honest, forthcoming, and accommodating with and for all of our customers.

With Polsinello, you can feel confident that you’re getting the best deal possible. Our payment programs are available on three levels of both our Prepay and Budget programs:

  • Fixed: Locking in the price for an entire year.
  • Capped: The price you pay is capped at a certain amount that you will never pay more than throughout the year. However, if the price goes lower than what it was when you signed up, you benefit by paying the lower price!
  • Flex: The price is not locked in or capped, however, there is a discount off each gallon purchased. This can range from $0.10 to $0.15 per gallon, depending on which flex program you are enrolled in.

To learn more, and to compare our propane and heating oil programs, visit our program page.

Is Your Cloudy Tap Water Caused by a Problem with your Hot Water Heater?

Matt Polsinello - Friday, September 30, 2016

When you turn on your faucet and water that appears cloudy and “milky” comes out, it’s justifiable to be concerned. Although it usually does not pose a health risk, you will want to determine the underlying cause of the cloudy water in order to correct the issue.

If Your Cold Water is Cloudy:

  • If water from all of your cold water taps are cloudy, it is most likely caused by air in the municipal supply. To check this, fill a glass with cold water and watch it for a few minutes. The water should clear from the bottom upward. If the water is still cloudy after 24 hours, it might be wise to call the water bureau and ask if there’s maintenance being done or a possible leak in the system.
  • If cloudiness is only occurring at one of your faucets, it is probably a problem with the aerator. Take off the aerator, clean it with a half-water, half-vinegar solution, rinse it thoroughly and reinstall. This should take care of the problem.

If Your Hot Water is Cloudy:

  • To test the reason your hot water looks cloudy, run it briefly and fill a glass. Much like with the cold water test, you’re going to want to watch the way the water clears. If the cloudiness dissipates from the bottom upwards, the cloudiness is caused by the release of pressurized air. If water clears at the top first and particles are settling at the bottom of the glass, you’ll want to have your water heater checked.

If you find yourself in need of a new hot water heater, contact Polsinello Fuels, Inc. to find the right one for you.

For customer emergencies please call
518-465-3535 or 518-463-0084

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