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For customer emergencies please call
518-465-3535 or 518-463-0084

HEAP Program

Home Energy Assistance Program

Polsinello Fuels proudly serves Home Energy Assistance Program (HEAP) customers.

Eligible low-income homeowners may qualify for assistance for heating and cooling equipment repair or replacement as well as assistance with heating oil & propane deliveries.

If you're a customer of ours and want information on the program or to apply for assistance please visit the HEAP website at: www.mybenefits.ny.gov.

Your household eligibility requirements include filing an application with your local Department of Social Services, providing all necessary documentation.

The HEAP application is available to download and print.

Want to see if you may be eligible? Complete a HEAP pre-screening on www.mybenefits.ny.gov. By answering a few basic questions about your household, your money, and your bills, it will tell you if you may be able to get help.

HEAP PROGRAMS

The HEAP Regular Benefit Component assists low-income New Yorkers with the cost of heating their homes.

HEAP EMERGENCY BENEFIT

The HEAP Emergency Benefit Component assists low-income New Yorkers who are facing a heat or heat related energy emergency.

HEATING EQUIPMENT REPAIR OR REPLACEMENT

The Heating Equipment Repair and Replacement Component of the HEAP Program is available to help eligible low-income home owners repair or replace furnaces, boilers, and other direct heating components necessary to keep your home’s primary heating source functional.

HEAP COOLING ASSISTANCE

The HEAP Cooling Assistance Component provides for the purchase and installation of air conditioners, not to exceed $800 or a fan to eligible households.

Questions regarding the HEAP program should be directed to your local Department of Social Services office or the NYS HEAP Hotline at 1-800-342-3009.

For customer emergencies please call
518-465-3535 or 518-463-0084

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